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Share. Veterinary AHT abbreviation meaning defined here. Facebook. One of the definitions of AHT is "Out". What does AHT stand for? AHT stands for "Out". The following strategies reduce the overall effort and touchpoints and in the process, also reduce AHT: Ah, Ampere Hour or Amp Hour all describe the same characteristic of a battery – how long it will last when connected to the item it is powering. We are constantly updating our database with new slang terms, acronyms, and abbreviations. Vangie Beal. AHT Meaning & Definition. Average handle time (AHT) is a call center metric for the average duration of one transaction, typically measured from the customer's initiation of the call and including any hold time, talk time and related tasks that follow the transaction. The Average Handling Time (AHT) metric gets a bad reputation at times in the world of Customer Experience. AHT definition. Average handling time—or AHT—tracks how long it takes for a customer to complete their interaction with a call center, from the time they start the call until they hang up. WhatsApp. The mean dealing time, otherwise referred to as Average Handling Time (AHT - equal to ATT plus wrap-up and/or hold time) The percentage of calls answered within a determined time frame (referred to as a Service Level or SL %) The number of calls / inquiries per hour an agent handles (CPH or IPH). In essence, it tells you how much time an advisor spends working on a task and when they are unable to deal with a new work item. "Out" can be abbreviated as AHT. The definition, example, and related terms listed above have been written and compiled by the Slangit team. AHT is a prime factor when deciding call center staffing levels. Pinterest. This is [&hellip. The measurement is often misunderstood as, for example, “a 5Ah battery will power a 5 amp device for one hour”. The KPI includes talk time, hold time, and other idle time. Average Hold Time, or AHT, refers to the average length of time between the moment a caller finishes dialing and the moment the call is answered or terminated. Q: A: In the simplest terms, AHT is the average time it takes to handle a call or transaction from start to finish – from call initiation, to hold time, to talk time, and all the way through to any related tasks an agent must perform post-phone call to resolve that call. This page explains what the acronym "AHT" means. Q: A: How to abbreviate "Out"? If you are visiting our non-English version and want to see the English version of Arterial Hypertension, please scroll down to the bottom and you will see the meaning of Arterial Hypertension in English language. Q: A: What does AHT mean? Acronym for Average Hold Time. Average Handling Time (AHT) is a key measure for any contact centre planning system, as it tells you how long a new item of work takes to be handled, and not just the talk time. AHT stands for Arterial Hypertension. Meaning; AHT: Apple Hardware Test (software) AHT: Applied Heat Transfer (New York) AHT: Abiadura Handiko Trenaren (Basque: High Speed Train) AHT: After Hours Trading: showing only Business & Finance definitions (show all 25 definitions) Note: We have 76 other definitions for AHT … Twitter. Carolyn Blunt explains how to implement an Average Handling Time (AHT) reduction strategy while still maintaining an excellent customer experience. AHT as abbreviation means "Out". But it does mean planning, prepping and working smarter as a team, with a longer term focus on building value for your customer and ensuring your customer’s success. What does AHT stand for in Veterinary? Q: A: What is AHT abbreviation? What Does it Mean? 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